General
Can I customize the design of my online store?
Absolutely. We build a website that reflects your brand’s personality and vision, designed from the ground up rather than dropped into a template.
How can I accept payments on my ecommerce store?
Through MontyPay, our natively integrated payment gateway. Cards, digital wallets, BNPL, installments, and cash on delivery, configured for the specific markets you sell into.
Is my checkout secure?
Yes. Card data never touches your servers; it’s handled on our PCI-DSS Level 1 hosted checkout, so your compliance scope stays minimal.
Can I integrate more than one language?
Yes. We build bilingual and multilingual storefronts, including full Arabic and English support, localized for every market you sell into.
Can I use multiple currencies?
Yes. Multi-currency support is built into the MontyPay checkout, so customers pay in the currency they expect without conversion friction.
How many payment options are supported?
Cards, wallets, buy-now-pay-later, installments, and COD across every market we serve. What a customer expects in Beirut isn’t what they expect in Dubai, so we configure it market by market.
Website Design & Development
See the full service →How long does a build take?
Most stores go live in 6–8 weeks. Complex B2B setups, large catalogues, or ERP integrations extend that, and we’ll give you a real timeline at scoping rather than an optimistic one.
Can you build B2B and B2C on one store?
Yes. Customer-specific pricing, gated catalogues, quote flows, and net terms running alongside a standard retail storefront.
Do you handle migrations?
Yes. Magento, PrestaShop, WooCommerce, or a custom build onto Shopify, with the payment layer integrated from day one.
Website Audit & Cost Analysis
See the full service →Is the audit really free?
Free, no commitment. A merchant who understands their own numbers makes a better decision, with us or without us.
What do we actually get at the end?
A prioritized list of what’s costing you revenue today, a total cost of ownership breakdown, and a roadmap with timelines and costs. Specific findings, not a slide of vague opportunities.
We’re already on Shopify. Still useful?
Often more so. Most underperforming Shopify stores have a theme, app stack, or payment setup nobody optimized or that needed an upgrade.
Payment Gateway Integration
See the full service →Which payment methods can we accept?
Cards, digital wallets, BNPL, installments, and COD, configured per market. What a customer expects in Beirut isn’t what they expect in Dubai, so we set it up market by market.
Are we PCI-DSS compliant with this?
Yes. Card data never touches your servers; it’s handled on our PCI-DSS Level 1 hosted checkout. Your compliance scope stays minimal.
Is it secure enough for high volume?
Yes. PCI-DSS compliant hosted checkout, without your team carrying the compliance burden.
Full-Service Digital Growth
See the full service →How soon do we see results?
Paid channels move in weeks. SEO and retention take a quarter or more to compound. We’ll tell you which levers are quick and which are slow before you commit budget, not after.
Can we start with one channel?
Yes, and most do. We’ll tell you where the fastest win is rather than selling the full package.
How is this different from a media buying agency?
They optimize the campaign. We optimize the path from first touch to repeat purchase. Acquisition without retention means paying full price for every customer, every time.
Mobile Commerce Apps
See the full service →Custom build or app builder?
Depends on your requirements. Builders are fast and cheap and often the right call. Custom makes sense when the template can’t carry what you need. We work that out first.
When does an app template stop working?
When it needs too much configuration, can’t support high traffic, can’t support a local payment method you need, can’t connect to your ERP or loyalty system, or flattens your brand into a stock layout.
Do we need an existing store first?
If you want to use the app builder, yes. The app is built from your storefront, so the catalogue and checkout logic need to exist. If it’s a custom app built from scratch, no. We gather the requirements and develop the app natively on iOS and Android.
AI-Powered Commerce Experiences
See the full service →Isn’t Shopify adding this natively?
Some of it, and we’ll tell you when it covers your needs.
What is agentic commerce?
Customers shop through an AI assistant that finds, compares, and buys for them. Your product data is either clean enough to be recommended in that conversation, or you don’t get mentioned.
Is it real yet, or hype?
Early, and we’d rather say so. But the prep work takes months and improves your search, filtering, and merchandising today regardless. The prep work is essential to have a future-proof data structure.
Still have a question?
Tell us where your store is today and we’ll give you a straight answer.
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